Department Supervisor - Dean & Deluca-Kuwait
M.H.Alshaya - Kuwait

The Brand:
Almost 40 years ago, two young New Yorkers, Joel Dean and Giorgio Deluca, opened their gourmet food emporium in SoHo, an up-and-coming artists' neighborhood in Manhattan. Offering customers a sumptuous celebration of food, a place to experience all of the pleasures of cooking and eating, the original store suggested a turn-of-the-century food department, with high ceiling fans spinning over a vast array of handcrafted products and artisan foods lining high, white walls.

Today, DEAN & DELUCA is an international purveyor of gourmet and quality specialty foods, DEAN & DELUCA specialty products and high-end kitchenware with operations throughout the United States, Tokyo, Kuwait and Qatar. DEAN & DELUCA cafés are found in these countries as well, in addition to Taipei and Dubai. In addition to its corporate gift catalog and e-commerce site, DEAN & DELUCA also markets its private label products to other retailers and wholesalers throughout the world.

Strolling DEAN & DELUCA in Kuwait is a food adventure, with discoveries at every turn. Friendly staff members offer tastes - of cheeses, charcuterie, olive oils, exotic fruits, breads and pastries, chocolates and Arabic sweets. Meat and Fish counters display the finest products, locally and internationally procured. For those who want to share the joy of eating chef-prepared delicacies at home, DEAN & DELUCA offers an extensive and breathtaking array of freshly prepared foods to go, from chicken pot pie to paella to sautéed peppers to pomegranate seed-garnished Middle Eastern salads.

Providing expert advice on all things culinary is a DEAN & DELUCA trademark. At the in-store kitchen, chefs prepare dishes before your eyes, demonstrating techniques to try at home as well as tastes of dishes ranging from Pasta Pomodoro to the French fish stew called bouillabaisse. Looking for that perfect gift? A concierge service is happy to consult on the selection of delicious delicacies for a gift basket that will be treasured - and eaten with delight.

The in-store DEAN & DELUCA Café provides a welcome resting spot in which to enjoy a gourmet sandwich, savory soup, custom salad, or a home-baked pastry accompanied by DEAN & DELUCA's signature, a steaming pink strawberry latte. 

Job Description
To support the Department Manager to maximize sales & reduce loss by actively working on the shop floor, demonstrating & driving excellent customer service. Ensure department standards are maintained in the absence of the Department Manager.

Key Responsibilities:
The Department Supervisor must be able to:
•Lead Associates to maximize sales through shop floor replenishment & outstanding customer service.
•Ensure that deliveries, especially replenishment are displayed immediately on the shop floor.
•Support Department Manager to ensure department is audit compliant & stock loss is kept to a minimum.
•Ensure awareness of associate's goals & support Department Manager in following up on them.

About This Company
M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.

Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com.