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JW Marriott Dubai - Dubai, UAE
An event operation captain is the personal representative of the management to the guests. It is your responsibility to greet the guest on arrival and creates an atmosphere o good will; maintain constant contact with the host; to ensure the high standards of service as set by management; and to extend every effort to make the assigned party a complete success.
Performing all guest contact activities in a cordial, efficient and professional manner at all times maintaining a commitment to guest satisfaction. Maintaining a cooperative team-like attitude in working with supervisors and fellow associates. To receive function assignments and discuss any last minute changes with maitre d. Coordinate the performance of all banquet associates. To coordinates the performance of all banquet associates. To coordinate all as per of meeting room and function set ups service and breakdown. To maintain constant contact with the banquet chef, to ensure conclusion between food production and food service. To inspect all public areas (foyer, assembly areas, restrooms) for cleanliness and pleasing appearance. Be aware of the position as representative of management. Perform all other reasonable tasks as requested by management. To achieve accident prevention goals.
Preferably with experience in the same field.