Reservations Agent Inbound Division

Job Description and Requirements


Zaid Tours & Travel, Amman – Jordan, The Most Reliable Tour Operator & Local DMC in Jordan, is a well-established and dynamic incoming and outgoing handling agent with over 30 years experience based in Amman providing all type of tourist services: Airline Representation, Ticketing, Cargo, Cruises, Outgoing, Honeymoon Trips, and Incoming.

Objective: Book accommodation, transportation, guides, manifest with flyer, and organize operation sheet, special permission if needed and all requirements for groups and individuals.

Requirements:
•Arabic and English Very good: spoken and written.
•Typing skills in Arabic and English.
•Data Entry.
•Filing.
•Microsoft Skills: Outlook Express (emails), Word and Excel.
•Good communication skills and team work.
•Responsible and able to receive orders and follow instructions.
•Detailed for special requirements: vegetarian meals, wheel chair etc…
•Flexible, quick, and be able to work under pressure.
•Read hotel and transportation contracts and update information.
•Self motivated and self learner.