Job Description and Responsibilities
The job holder will be responsible for developing training content in line with the Training vision and business objectives for Landmark
Key Responsibilities
•Work with Subject Matter Experts to design & develop content for generic & specific training programs in line with the training need analysis.
•Work along with the Concept Training Manager in designing training content in line with organizational/ functional requirements to ensure effective and high quality delivery of training to employees (Including FG and PG also).
•Develop behavioral training course for the Splash employees.
•Develop retail/product/customer service training course.
•Deliver the training content/course prepared for the planned training program.
•Support the training with case study, live examples, role plays etc.
•Research alternative learning delivery methods.
•Responsible for Updating and Managing the Training MIS.
•Also responsible for Facilitating New Hire Induction Training for the newly hired employees.
Qualifications
Basic Qualification / Education / Vocational Training: Bachelors degree in Human Resources/Psychology
Advanced Qualification / Certification / Specialist Training: Post Graduate Degree in Business Administration
Minimum years of Experience: 1-2 Years
Specific / Relevant Experience: Minimum 1 year experience in content development
Skills and Capabilities
•Good knowledge of Retail Industry
•Good Knowledge of Training processes
•Attention to Detail
•MS Office
•Communication skills
•Project Management skills
•Time Management skills
•Planning and Organizing skills
•Attention to detail
•Proficiency to Read, Write & Speak Arabic
