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Manager – Retention MEED and MEED Projects

This job is no longer available

Recruiter
MEED
Posted
09 December 2012
Closes
16 December 2012
Location
Dubai, UAE
Sector
Contract Type
Permanent
Hours
Salary
Competitive Salary

Further information

Key Purpose
• The primary goal is to ensure the achievement of monthly, quarterly and annual gross sales and revenue targets.
• The leadership and development of a cohesive team that incorporates new initiatives, efficiencies and technologies as appropriate.
• The development of world class engineered process and practices, alongside tailored sales and retention activity; ultimately focused on increasing active base whilst pro-actively utilising base and revenue through upgrade and value add services.
• Work with the Head of Renewals to develop renewal strategies to increase efficiencies.
• Responsible for developing a tailored and scalable Inbound/Outbound approach ensuring maximum level of customer engagement.

Key Accountabilities
• Ensuring MEED & MEED Projects deliver their numbers and KPI’S
• Achieve monthly, quarterly and annual targets for unit sales and revenue through effective management of staff skills and efficiencies and productivity in line with business plan across MEED/MEED Projects renewals
• Delivery of accurate and timely forecasting and management reporting, on a weekly, monthly, quarterly and annual basis.
• Analyse trends of buying patterns/non renewals to identify growth and risk areas, development of strategy to manage these effectively.
• Improve sales performance and efficiency through planned recruitment, training, development and management in order to ensure professional, ethical and quality business is acquired.
• Lead, motivate and manage a cohesive and effective team (including succession planning) in order to provide and maintain a high performance culture.
• Ensure relevant marketing/product messages are delivered effectively to team in order to support the achievement of sales plan and an appropriate level of product knowledge.
• Measure performance and process to business plan and best practice to maximize efficiency.
• Develop a culture that motivates and embraces recognition and rewards good performance in line with the company’s vision and values.
• Deliver effective communications to provide strategic direction and focus to all the sales team.
• Work cohesively with other units across Top Right Group in the delivery of projects to enhance product or processes.

Qualifications & Experience
• 5 years in sales experience with a minimum of 2 years managing a high performing sales team
• Proven track record of achieving sales target over a sustained period
• Preferably experience of selling a conceptual product/service
• Preferably experience of working within the Middle East
• Experience of effectively managing a budget
• Graduate
• Knowledge of Saleforce.com an advantage


Skills & Competencies
• Exceptional relationship building skills
• Proficient in overcoming and solving problems/issues
• Ability to lead by example
• Excellent motivator able to demonstrate skills required to mentor and develop a high performing team
• Excellent presentation skills
• Comfortable with owning and presenting forecast projections to SMT
• Ability to analyse and understand the drivers behind team performance and continual assess performance


Personal Attributes
• Team player
• Self sufficient
• Excellent organisational skills
• Excellent communication skills
• High energy /charismatic personality

MEED

Over the last 50 years, MEED has established itself as the primary source of business intelligence for the Middle East. With offices in Dubai and London, MEED serves the needs of a discerning international business audience across more than 70 countries w

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