Job Responsibilities:
•Handle incoming calls with the objective of fostering the value of maintaining multiple relationships with American Express from time to time.
•Provide optimum Customer Service Card members by promptly and accurately responding to their questions on complex multiple inquiries especially when it comes to travel arrangements.
•Evaluate account status at point of contact by analyzing information and recommending solutions to resolve the Card member’s issues.
•Perform problem resolution to ensure that customer and business expectations are met within the concept of “First Contact Resolution”
Job Requirements:
•Diploma or Bachelor’s Degree in Travel and Tourism / Hotel Management or any related field
•1-3 years of experience in Customer Service
•Excellent command of English is a Must
•Excellent Communication Skills
This job is no longer available
Recruiter
Akhtaboot
Posted
27 November 2012
Closes
27 February 2013
Location
Riyadh, Saudi Arabia
Contract Type
Permanent
Hours
Salary
Attractive Salary
Further information
Akhtaboot
Akhtaboot (http://www.akhtaboot.com) is an online career network that is committed to providing a user-friendly, effective and efficient way of linking the right person to the right career opportunity.
