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Job Description and Requirements
SCOPE OF WORK
The WPE Social Worker will provide technical assistance to camp partners and CBOs, service providers and relevant government organizations in responding to reported incidents of gender-based violence in a timely, compassionate and caring manner in order that survivors can receive quality holistic and appropriate health, legal and psychosocial care and support both in and outside of Zaatari refugee camp. The Social Worker will work with camp authorities, INGOs and other partners to monitor and follow-up in cases specific to the “bail out system” to prevent GBV and to ensure proper case management and access to service by refugees being transferred out of Zaatari camp. The Social Worker will also provide direct case management and follow-up as needed. In addition the social worker will work to raise awareness within the camp on GBV services and prevention mechanisms to prevent further gender-based violence from happening.
SPECIFIC DUTIES AND RESPONSIBILITIES
Case Management of Survivors
•Provide technical support to program partners in GBV case management in Zaatari refugee camp.
•Identify women and girls in the “bail out system” and provide case management and follow-up in GBV service provision both in and outside of the Zaatari refugee camp.
•Treat survivors with respect, kindness and in a caring manner, always maintaining confidentiality.
•Complete confidential incident report and assessment forms.
•Compile statistics and write weekly reports.
•Give survivors information about consequences of sexual assault and other forms of GBV and help them identify their needs and options.
•Develop action plans to address survivor’s physical, emotional, psychological and social needs and provide follow up to ensure needed services are provided.
•Work closely with the clinic staff to ensure holistic care of survivors.
•Work closely with other referral partners to ensure holistic, multi sectoral response for survivors.
•Work with team to ensure GBV program is implemented in conformity with the IRC program frame work promoting and protecting rights, participation, capacity building, partnership, and holistic planning.
•Work to sensitize refugees to GBV related issues, human rights and risk reduction strategies for refugees being transferred out of Zaatari camp. Feedback the needs of the refugees related to GBV issues to IRC staff, partners and camp officials.
•Discuss issues with Zaatari partners, local partners and GBV team and assist in finding solutions to challenges identified.
•Work closely with the GBV Project Officers to provide outreach to encourage survivors to come forward and seek assistance.
•Compile and prepare quality progress reports, as well as assisting in compiling the quarterly and final reports, and feed into other information as required by the WPE manager.
•Assist the WPE Manager in daily project management and implementation as required and notify the WPE manager immediately when issues arise.
•Prepare purchase requests as needed for program
•Maintain program files
•Attend trainings and assist in organizing trainings as required
•Any other task designated by the WPE Program Manager
•Minimum 2 years experience in the field of gender-based violence or social work ◦Experience working with women
◦University Degree in social work, psychology or related field
◦Demonstrated experience with mentoring, capacity building and training
◦Good interpersonal and team building skills
◦Strong negotiation skills essential with experience in conflict resolution desirable
◦Experience working with other NGOs and local partners
◦Excellent written and verbal communication skills
◦Strong liaison and diplomatic skills
◦Computer skills, in particular email, Microsoft Word and Excel
◦Fluency in Arabic and English
WOMEN STRONGLY ENCOURAGED TO APPLY