Hertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries Hertz manages over 700,000 vehicles around the world.The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose built rental facility in the Middle East, the largest airport counter in Dubai and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer focused services, as well as regularly training its staff at all levels.
We are currently looking to recruit a highly enthusiastic Customer Service Representative for our Hertz team based in Abu Dhabi. Reporting to the Rental Operations Manager, you key responsibility will be to provide the highest level of quality service to our customers.
Your duties will include:
To be successful in winning this role, you will have the following skills/experience:
- At least 2 years experience within a customer service role
- Fluent in English language skills
- Excellent organisational and time management skills
- Good communication skills both written and oral
- Be prepared to work shifts
- Flexible to work in different Hertz locations
- Ability to work well as a team with 100% customer focus
- An enthusiastic, flexible and positive attitude towards providing excellent service to our customers.
- Excellent telephone manner is essential
