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Creation Date: 2014/04/01 18:24:28
Ref. JB3034487


Call Centre Operators

Job Description

• Support the vital work of our Contact Centre
• Join a fast growing business and awesome culture

Support the delivery of exceptional customer service!

Join the free-jumping revolution! BOUNCE is the biggest thing in sporty-adrenaline-rush fun to come to Dubai. A giant spring loaded urban playground of wall to wall trampolines, BOUNCE offers an airborne adrenaline rush with a soft landing for everyone from young kids learning tricks and flips, to athletes doing air-sports acrobatics.

We are looking for superstars who are ready to leap into something life-changing, to live and breathe a powerful working culture that drives the evolution of the BOUNCE experience.

About YOU…
As a Customer Liaison Officer, you will provide call center support as the first point of contact for our customers. Responding swiftly to the needs of our customers, you will provide responses to customer feedback, take bookings over the phone, track customer payments and refunds, ensure accurate invoicing and follow-up and report on safety and injury management.

Your exceptional influencing and relationship management skills will be vital to ensure that our customers feel special and leave every interaction with that ‘wow’ feeling.


Exceptional English is mandatory.

You must speak at least one other language. We’d like to get a mix of nationalities, Arabic speakers, Hindi, Russian etc. Our goal is to cater for all the diversity in Dubai!

Previous call centre experience is a must. You need to love talking on the phone and brightening the lives of everyone you come into contact with.

I’m interested! What’s next?
If you have the experience, drive, passion and commitment to make your mark in the Free-Jumping Revolution, then we'd love to hear from you. Check out our website and look at our Videos before applying.

Click on the apply link below and submit your cover letter with the subject line “I'm the superstar Bounce is looking for!” and a current CV.


High School Minimum

Job Details

  • Job Location: Dubai, UAE
  • Company Industry: Sports and Recreation; Customer Service
  • Requirements : Employer (Private Sector)
  • Job Role: Customer Service and Call Center
  • Joining Date: 2014-05-21
  • Employment Status: Full time
  • Employment Type: Employee
  • Manages Others: No
  • Number of Vacancies: 1

Preferred Candidate

  • Career Level: Entry Level
  • Years of Experience: Min: 2
  • Residence Location: United Arab Emirates; Dubai, United Arab Emirates
  • Gender: Female

Company Profile

Fly through the air and bounce off the walls. BOUNCEinc is a massive indoor trampoline universe which is all about jumping high and landing soft & safe. Imagine over 100 interconnected trampolines, over 500 square metres of big air bags and padding to land on, and trampoline ‘dodge-ball’. THE REVOLUTION IS HERE